FAQ
We have tried to answer as many of your common questions below.
Hope it's helpful & do let us know if there is anything else to add.
WHAT DO I NEED TO ATTEND SECRET BRUNCH?
Our events are open to everybody. If our vibe resonates with you, then grab a ticket and join the tribe.
All we ask of you is to be kind, and be respectful of others, as well as the venue.
Please note that we have a zero-tolerance policy in relation to possession or use of illegal substances,
as well as smoking or vaping inside the venue, and any inappropriate behaviour.
Failure to adhere will lead to removal from the premises, and refusal of entry in future.
HOW OFTEN DO YOU HOST YOUR GATHERINGS?
When we feel inspired.
WHAT IS THE FORMAT?
We start with slow tempo sounds, giving you
a chance to immerse and get to know one another. As we progress,
the tempo picks up, and we let go to the music. Unlike other gigs,
our headline set is at the half way point of the event.
WHAT IS THE MUSIC?
Nomadic electronic sounds from different corners of the mother earth.
IS THERE A LINE UP?
The musical journey of each event is brought to life by our tribe,
consisting of different DJ's and musicians.
WHEN DO YOU ANNOUNCE THE LOCATION?
On the day, you will receive the location via email.
IS THERE A DRESS-CODE?
Yes, every gathering has its own dress-code. But this is not a costume party.
AND IS IT MANDATORY?
Yes.
WILL YOU PROVIDE DIRECTION?
Yes at some point before the event you will receive an email,
together with a Pinterest board. But the general direction is to express you.
Strictly no lack of effort.
WHAT IS THE MINIMUM AGE REQUIREMENT TO ATTEND?
21+.
HOW CAN I BE SURE THAT I AM ATTENDING THE REAL SECRET BRUNCH?
If it is not posted on this website, or on our instagram,
then it's not Secret Brunch.
DO YOU TAKE PHOTOS?
Yes we do, but we cannot guarantee if a photo of you will be published. We usually publish photos that are photographically of high quality, and inline with the artistic direction of the event. We look for art pieces rather than selfies.
Sometimes we don't publish any at all.
WHAT IS YOUR REFUND POLICY?
We do not offer refunds. However, you are welcome to transfer your ticket to a friend,
as long as you let us know at least 48 hours before the event. No refunds are offered because of the
upfront cost of organising these productions, which often cannot be recovered.
HAVE YOUR TICKET PRICES GONE UP?
Sadly yes. Since Brexit, then the pandemic and now inflation, our industry has been hit with huge
shortages and supply chain problems. Therefore cost of putting on these events have in some cases doubled
or even tripled. The more support we receive from you, through tickets and table purchases, sponsorships
or collaborations, the better shows we can put on.
DID YOU USED TO BE A MEMBERS ONLY EVENT?
Yes when we first started. It was the cool thing at the time and we followed the herd. But then realised that members-only models are flawed, at a time when we are trying to break down barriers and bring everybody together. So we scrapped the whole thing, back in 2016, and opened our doors to everybody. We do not screen our attendees, we do not have door pickers, nor do we operate a guest list, or work with any promoters or influencers.
ARE YOU RESPONSIBLE FOR ALL ASPECTS OF THE EVENT?
No. We are only responsible for the creative direction and organisation.
We then rely on numerous suppliers, as well as the venue itself, to deliver the production.
DO YOU OWN THE VENUES YOU USE?
No. Just like you we are a guest at the venue. Through extensive due diligence, we only work with reputable venues.
We do our utmost to respect and preserve the venue and its neighbours, and we ask you to do the same.
DID YOU RECEIVE ANY GOVERNMENT SUPPORT DURING THE PANDEMIC?
We were forced into total shut down for over 18 months and received no support.
DO YOU PAY EVERYBODY WHO WORKS ON YOUR EVENTS?
The short answer is yes, unless we agree to a sponsorship or collaboration model,
where we offer access to our audience in exchange for financial support, product or a service that may align with our story. These sponsorships and collaborations help us deliver events at a time where we face huge financial challenges. A few years ago we used to also rely on a small number of volunteers per event, which is a common practice in the events industry. But we decided that wasn't for us. So now everybody working on our events is paid, above the national living wage.
DO YOU GIVE BACK?
Yes, we have supported numerous initiatives that are inline with our message, and will continue to do so. Giving back is a founding principle of what we do, and we welcome guests with the same mindset.
DO YOU SOMETIMES GET IT WRONG?
Yes of course we do. We are humans too. And when we get it wrong, we immediately apologise for any upset caused, we then investigate it, fix it, and make a commitment not to get it wrong again.
You can always contact us about anything.
WHAT DO YOU BELIEVE IN?
- Live - in this moment
- Be you - and celebrate you
- Feel - love & be kind
- Forgive - nobody is perfect
- Dance - and let go
- Unity - no matter the gender,
background, colour or social status
HOW LONG HAVE YOU BEEN AROUND FOR?
For over a decade.
SB