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FAQ

We have tried to answer as many of your common questions below.
Hope it's helpful & do let us know if there is anything else to add.


WHAT DO I NEED TO ATTEND SECRET BRUNCH?
Our events are open to every
body. If our vibe resonates with you, then grab a ticket and join the tribe.
All we ask of you is to be kind, and always follow our Community Guidelines.


HOW OFTEN DO YOU HOST YOUR GATHERINGS?
When we feel inspired.

WHAT IS THE FORMAT?
We start with slow tempo sounds, giving you a chance to immerse into the art, and get to know one another.

As we progress, the tempo picks up.

WHAT IS THE MUSIC?
Nomadic electronic sounds from different corners of the mother earth.

IS THERE A LINE UP?
The journey of each event is brought to life by our tribe,
consisting of different artists and musicians.

WHEN DO YOU ANNOUNCE THE LOCATION?
On the day, you will receive the location via email.

 

DO YOU OWN THE VENUES YOU USE?
No. Just like you we are a guest at the venue. Through extensive due diligence, we only work with reputable venues.
We do our utmost to respect
 and preserve the venue and its neighbours, and we ask you to do the same.

 

IS THERE ANYTHING YOU DO NOT TOLERATE?
We respect and follow the rules and the laws of the venue and the country that we operate in.
Therefore we have a zero-tolerance policy
 in relation to possession or use of illegal substances,
as well as smoking or vaping indoors, or any other  behaviour deemed inappropriate.  

For full details please refer to our Community Guidelines.

 

ARE YOU RESPONSIBLE FOR ALL ASPECTS OF THE EVENT?
No. We are only responsible for the creative direction and organisation. We then rely on numerous suppliers,
as well as the venue itself, to deliver the production.

 
IS THERE A DRESS-CODE?
Yes, every gathering has its own dress-code. But this is not a costume party. 

WILL YOU PROVIDE DIRECTION?
Yes at some point before the event you will receive an email,
together with a Pinterest board. But the general direction is to express you.
Strictly no lack of effort.

WHAT IS THE MINIMUM AGE REQUIREMENT TO ATTEND?
21+.

HOW CAN I BE SURE THAT I AM ATTENDING THE REAL SECRET BRUNCH?
If it is not posted on this website, or on our instagram,
then it's not Secret Brunch.

 

DID YOU USE TO BE A MEMBERS ONLY EVENT?
Yes when we first started. It was the cool thing at the time and we followed the herd. But then realised that members-only models are flawed, at a time when we are trying to break down barriers and bring everybody together. So we scrapped the whole thing, back in 2016, and opened our doors to everybody. We do not have door pickers,

nor do we work with any promoters or influencers. Our only ask is that you always follow our Community Guidelines.

DO YOU TAKE PHOTOS?
Yes we do, but we cannot guarantee that a photo of you will be published. We usually publish photos that are photographically of high quality, and inline with the artistic direction of the event. Sometimes we don't publish any at all.

WHAT IS YOUR REFUND POLICY?
We do not offer refunds. However, you are welcome to transfer your ticket to a friend,
as long as you inform us at least 48 hours before the event. To remain fair to everybody who requests a refund, our

policy applies to all circumstances, without exception. We cannot offer refunds,
due to the upfront cost of organising these productions, which often cannot be recovered. 

HAVE YOUR TICKET PRICES GONE UP?
Sadly yes. Since Brexit, then the pandemic and now inflation, our industry has been hit with huge
shortages and rising costs. Therefore the cost of putting on these events have in some cases doubled
or even tripled. The more support we receive from you, through tickets or table purchases, sponsorships
and collaborations, the better shows we can put on.

DO YOU PAY EVERYBODY WHO WORKS ON YOUR EVENTS?
Yes, unless we agree to a sponsorship or collaboration model, where we showcase a product or service, in exchange for financial support. A few years ago we used to also rely on a small number of volunteers, which is a common practice in the events industry. But we decided that wasn't for us. So now everybody working on our events, outside of the collaboration model, is paid, above the national living wage.  

DID YOU RECEIVE ANY GOVERNMENT SUPPORT DURING THE PANDEMIC?

We were forced into total shut down for over 18 months and received no support. 

 

DO YOU GIVE BACK?
Yes, we have supported numerous initiatives that are inline with our message, and will continue to do so.  Giving back is a founding principle of what we do,  and we welcome guests with the same mindset.

DO YOU SOMETIMES GET IT WRONG?
Yes of course we do. We are humans too. And when we get it wrong, we try to learn,  fix it,  apologise and make a commitment not to get it wrong again. You can always contact us about anything. 

WHAT DO YOU BELIEVE IN?
- Live - in this moment
- Be you - and celebrate you
- Feel - love & be kind
- Forgive - none of us are perfect
​- Dance - let the music heal you
- Unite - no matter the gender, belief,
background, colour or social status

HOW LONG HAVE YOU BEEN AROUND FOR?
Over a decade.



SB
 

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